It is possible to sync Participant Credited information with donations through the Connector.  However, the option must be enabled in Sphere for this to happen.

To enable this feature, please do the following:

  1. Log into Sphere
  2. Go to Control > Administration > Connector Sync
  3. Under the Admin tab mark the checkbox for "Participant Sponsors"
  4. Click Save

After the next sync that is performed this information will populate in the Solicitor field on the donation in Raiser's Edge.

  • The solicitor information will not show within the Connector for donations. It will show in the Raiser's Edge batch once the donations have been processed from the Connector.