How to edit the recognition text and donation amount in the honor roll scroll of a FAF

In a thon event, supporters can donate money. The donation can be entered "In Memory" or "In Honor" of someone, after entering the donation and payment information. This solution describes how a Sphere administrator can edit the memorial text that was originally entered when the donation was processed.

Article Number: 55594

Products:

Blackbaud_Sphere

Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon
Hover over the event and select Bookkeeping
Click Manage Initiative Records
Search for the donor
Edit his or her record
On the General Information tab, complete the following:
- To edit the Donation Amount, update the total. Click Save. Please note: This is only available if it is an offline payment.
- To edit the Recognition Text, update the appropriate selections or text under the 'Edit Record - Dedication Information' section. Click Save.

Note: The honor roll information for a pending donation can not be altered while in a pending status. Once the gift has been confirmed, you can edit the Honor Roll dedication via the steps above.

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