Currently, Sphere does not offer a standard feature to resend confirmation emails from the database.
As an alternative solution, copy and paste the contents of the onscreen confirmation email into an email program outside of Sphere:
  1. Navigate to Contacts > Individuals or Contacts > Organizations
  2. Search for the Supporter
  3. Click Manage next to their name to open the contact record
  4. Click on Interactions > Activities
  5. Locate the transaction and click on the Confirmation link
  6. Capture a print screen of the confirmation contents
  7. Paste this in an email to send to a participant
If you are looking to resend the confirmation for a recurring donation through this method, you will notice that the Payment Amount will tally the recurring donations received at that point. To provide a confirmation of a single recurring transaction, take the following steps: 
  1. Navigate to Contacts > Individuals or Contacts > Organizations
  2. Search for the Supporter
  3. Click Manage next to their name to open the contact record
  4. Click Financial > Transactions
  5. Hover over the transaction ID and click Manage 
  6. Capture a screenshot of these transaction details
  7. Paste this in an email to send to the participant