When processing a donation, registration, or other transaction in the Blackbaud NetCommunity plug-in, the following error can appear:
Error: Data too long for field Max length = 50 for First Name.
This error prevents the user from successfully processing and committing the transaction. This error can occur for gift with tributes attached to them, if the tribute name exceeds 50 characters.
This error occurs when a supporter enters 50+ characters into a First Name field in Blackbaud NetCommunity. The Raiser's Edge can only accept input for this field that is less than 50 characters in length.
This can also occur if the donor entered more than 50 characters for the name of the acknowledgee as well. Linking the acknowledgee to a record or creating a new record will allow you to process the transaction.
Download and install the latest version and patch, if applicable.