If you are testing a demo merchant account: How to test credit card donations for your NetCommunity Merchant Account

If you do not want the demo merchant account to be in use and instead want to process live credit cards:

Ensure that the correct merchant account has been selected within the form - How to view or edit a Merchant Account for a form

To turn off Demo Mode in the Merchant Account::

  1. From Administration, select Merchant Accounts
  2. Edit the desired Merchant Account
  3. Change Process Mode from Demo to Live
  4. Click Save