1. The discrepancy in totals is typically caused by a system delay.  Please allow up to 24 hours for financial totals to update and reflect through Sphere.
  2. If the event site is reflecting totals higher than your initiative reports, it is most likely due to settings marked in your Website Features.
    1. The Scroll can reflect the following transactions:
      • Pending donations
      • Pending Sponsorships
      • Registration fees
    2. The Initiative Report reflects confirmed money only, which is why it is lower than the on screen totals.  You can confirm the pending donations and sponsorships by going to Communities > Special Events > Friends Asking Friends > Kintera Thon > Your Event > Bookkeeping.  Select Pending Donations and Pending Sponsorships to see what is outstanding and confirm it if you have the money at hand.