Unable to export last bounce information from the NetCommunity tab of The Raiser's Edge

When exporting the last bounce information from The Raiser's Edge, the data is only exported if the Constituent also has an account with NetCommunity.  The data is displayed correctly in Query output.

Download and install the latest version and patch, if applicable. 

Environment

 Duplicated in RE 7.91.5056 patch 15 ; RE 7.91.5056 patch 1
 7.93.5782

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.