1. Disable the autosync schedule
    1. In The Raiser's Edge, click the Sphere button/plug-in
    2. Click the Scheduler Link
    3. In the Integration Control Panel, select Disabled
    4. The screen should refresh with Disabled grayed out
  2. Initiate a sync for The Raiser's Edge Sphere Connector
  3. Schedule the connector sync for the next interval, this should be no less than 4 hours in advance of the last sync.
    1. In The Raiser's Edge, click the Sphere button/plug-in
    2. Click the Scheduler Link
    3. In the Integration Control Panel, select the begin time and repeat interval
    4. Click Enabled
    5. The screen should refresh with Enabled grayed out
Refer to How are synchronization times handled in The Raiser's Edge Sphere Connector for more information on synchronization times