When selecting The Raiser's Edge 7/The Financial Edge/The Education Edge application, the login screen prompting for the user name and password usually appears. Now, a screen with a list of multiple databases to choose from appears.
A site can request an additional database, which allows an organization to maintain and access more than one database. If the additional database has not been requested by your organization and does not appear to be a valid option, please perform the following:
Click Chat with Support and reference this article.