Error: Unable to establish database connection. Error number -2147211486 Error description: General ODBC Error: [Microsoft][ODBC SQL SERVER] for user 'Blackbaudhost\ecotugno. Native error 18456

Users may receive the message, "Error: Unable to establish database connection. Error number -2147211486 Error description: General ODBC Error: [Microsoft][ODBC SQL SERVER] for user 'Blackbaudhost\ecotugno. Native error 18456," when logging into the Raiser's Edge in Blackbaud Hosting Services.

Article Number: 55838

Products:

Education_Edge_EE
Financial_Edge_FE
Raiser_s_Edge_RE

This error may indicate that your workstation is unable to make a successful connection to your database. Please Click Chat with Support and reference this article.

Environment

Affected Version (from previous KB) The Raiser's Edge 7.91

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