Users may receive the message, "Error: Unable to establish database connection. Error number -2147211486 Error description: General ODBC Error: [Microsoft][ODBC SQL SERVER] for user 'Blackbaudhost\ecotugno. Native error 18456," when logging into the Raiser's Edge in Blackbaud Hosting Services.
This error may indicate that your workstation is unable to make a successful connection to your database. Please Click Chat with Support and reference this article.