Error: Unable to establish database connection. Error number -2147211486 Error description: General ODBC Error: [Microsoft][ODBC SQL SERVER] for user 'Blackbaudhost\ecotugno. Native error 18456

Users may receive the message, "Error: Unable to establish database connection.  Error number -2147211486 Error description: General ODBC Error: [Microsoft][ODBC SQL SERVER] for user 'Blackbaudhost\ecotugno.  Native error 18456," when logging into the Raiser's Edge in Blackbaud Hosting Services.
This error may indicate that your workstation is unable to make a successful connection to your database.  Please Click Chat with Support and reference this article. 

 

Environment

 The Raiser's Edge 7.91

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