ResearchPoint is a program that will periodically be upgraded to newer versions. Since it is hosted by Blackbaud, we maintain the updates and the update schedule.
Since ResearchPoint is a hosted application, Blackbaud will handle all of the updates to the software and database. When you are notified that an update will take place, please remain out of the database until this is completed.
If a user is not able to sign into ResearchPoint after an update, Contact Support and reference this article.