Please click here to review compatibility information for Adobe and Blackbaud products.



If using The Raiser's Edge version 7.91.5056.31 and below,  add media using Adobe 9 (non-Pro version) or lower.

OR

If using Adobe X (Adobe 10), update to The Raiser's Edge version 7.92 which is compatible with Adobe X. Download and install the latest version and patch, if applicable. 

*Please note that Adobe 9 Pro is not considered to be compatible with The Raiser's Edge.

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.

NOTE: Please review the system requirements for the latest compatiblity information.