When running a query for Blackbaud NetCommunity users and it is including deceased constituents, please log into Blackbaud NetCommunity to confirm if those constituent accounts are not linked to incorrect Blackbaud NetCommunity accounts. If you are unable to locate those accounts in active users, please search in the deleted users section. In addition, please confirm the deceased is not a valid previous Blackbaud NetCommunity user.

If you are still unable to resolve the issue, Click Chat with Support and reference this article