After updating the server, the following error message appears when trying to log into The Raiser's Edge on a workstation for the first time: Error Startup Error: ClockManager: Init Method must be called before using this object. Main Startup Step: CBBStartSeq.Startup. Start Sequence Step: InitLockFile. This can occur if the REUSER account is not mapped to the database or has been modified.
Recreate the REUSER account and SQL Server permissions by completing the following steps: