1. Have all users log out of Accounts Payable in the division where the issue is occurring.
  2. Log into System Administration (Division 00).
  3. Click on Division Maintenance.
  4. Click once on the Division where the issue is occurring.
  5. Click the Clear AP Flags button located beneath the grid.
  6. Log back into the division in question.  Reprocess your reports and the obligation should appear.