1. Record the employee and the account number created by the system from the error report  PYCTNE.L##.
2. Record the account mask and the Debit Option for the earning item under Ledger options (field 6 of the historical data item).:   
    a. Make sure all users are logged out of Payroll.
    b. From Payroll/Personnel, select Setup and select Historical Data Items.
    c. Choose Display from the options at the top of your screen and type in the name of the earning item.
    d. Press Enter until you can see field 6.
3. Record the department and GLA edit values that are defined for the employee:
    a. From Payroll/Personnel, click Open and click on the Employee's folder.
    b. Select the employee and click Edit.
    c. Select the Accounting Information tab and look under salary, hourly or other department information (whichever applies).
4. Record the account mask from lookup column 2 that is defined for any edit values on the employee record. You will need an employee data item name to look at the edit value set up.
    a. Make sure all users are logged out of Payroll.
    b. From Payroll/Personnel, select Maintenance, select Edit Values.
    c. Choose Scroll from the options at the top of your screen and record the employee data item for the edit values you need to look at.
    d. Press Esc (escape) and choose Display from the options at the top of your screen.
    e. Type in the name of the Employee Data Item and then type the Edit Value name.
    f.  Press Enter and record the mask in Lookup 2.
5. Look for obvious discrepancies in the masks and account numbers.  The system creates the account number in the following manner:
    a. Debit option A: Uses the historical Data item mask.
    b. Debit option D: Uses the historical data item mask and fills in numbers from the department on the employee's record. 
    c. Debit option G: Uses the historical data item mask and fills in numbers from the GLA on the employee's record.
    d. Debit option B: Uses the historical data item mask and fills in numbers from the department and the GLA on the employee's record.
6. Correct the item(s) necessary to get a valid account number.
7. Calculate the net pay again.