Error: The amount applied to a single participant cannot be greater than the gift amount. Please re-enter the amount.

In The Raiser's Edge, when tabbing to the next row in a batch of event registrations downloaded from Blackbaud NetCommunity or Blackbaud Sphere, a user receives the following error 'The amount applied to a single participant cannot be greater than the gift amount. Please re-enter the amount.' This error prevents the user from tabbing through to the next row because the amount applied to the registration differs from the gift amount.

Article Number: 56190

Products:

Blackbaud_NetCommunity_BBNC
Blackbaud_Sphere
Raiser_s_Edge_RE

In Batch in The Raiser's Edge, open the batch created for the Blackbaud NetCommunity or Blackbaud Sphere transactions
Highlight the row containing the gift causing the error message
Select Gift, Link, Event, Registration Fee
Ensure the Applied Amount matches the Gift amount
Click OK

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