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Opening a specific record causes The Raiser's Edge to crash
Search Knowledgebase
When opening a specific Constituent record, The Raiser's Edge crashes and will not allow users to access the record for viewing or editing. In some instances, a Constituent record may
become corrupt
, thereby causing this condition.
Article Number:
56308
Products:
Raiser_s_Edge_RE
1.
Create a new Constituent record
with the same name
2.
Merge all information from the record causing the issue into the newly created record
3. Delete the source record
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