Opening a specific record causes The Raiser's Edge to crash

When opening a specific Constituent record, The Raiser's Edge crashes and will not allow users to access the record for viewing or editing. In some instances, a Constituent record may become corrupt, thereby causing this condition.

Article Number: 56308

Products:

Raiser_s_Edge_RE

1. Create a new Constituent record with the same name
2. Merge all information from the record causing the issue into the newly created record
3. Delete the source record

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