You may receive this error message when entering grade comments after installing Microsoft Word 2010: error: Failed to get Application Version: Method '~' of object '~' failed.
We resolved this issue in version 7.82.104, patch 11. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Please review the System Requirements for your product(s) for the most up-to-date compatibility information.