When creating a Gift batch from Blackbaud NetCommunity, soft credits are not automatically applied to gifts. The donors have a relationship in which the "Automatically soft credit this individual for gifts' is marked on the relationship record's General 2 tab. However, the soft credit is not applied to the gifts when coming from NetCommunity.
The soft credits are not being recognized due to gifts that could be coming in from a Fundraiser. Since soft credits and split gifts are not supported coming into Fundraiser donations, the system would not want to apply soft credits automatically as this has the tendency to break the fundraiser synchronization between Blackbaud NetCommunity and The Raiser's Edge. Our product development team is working to add this functionality to the product, but no time frame can be guaranteed as this is a major change to the system.