The soft credits are not being recognized due to gifts that could be coming in from a Fundraiser. Since soft credits and split gifts are not supported coming into Fundraiser donations, the system would not want to apply soft credits automatically as this has the tendency to break the fundraiser synchronization between Blackbaud NetCommunity and The Raiser's Edge. Our product development team is working to add this functionality to the product, but no time frame can be guaranteed as this is a major change to the system.

Alternative solution:

Manually add the soft credits to the gifts in the batch