1. Login to your BBEC database
  2. Go to Revenue and click "MatchFinder Online Integration" - on the left-hand side
  3. Click Edit
  4. In the section called "MatchFinder Online credentials" in the field for Site ID, enter your organization's Site ID
  5. Click Save
If the error still occurs, Click Chat with Support and reference this article. We will need to check your MatchFinder subscription for your Site ID.