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When logging into Blackbaud CRM in Hosted environment, users are getting error: Unable to connect to database 'databasename'. The error was: Cannot generate SSPI Context.
Verify the following:
1. The Item in the web.config ,configurationString> section named '1922' is a valid connection string.
2. The account that the web service is running under is a member of the BBAPPFXSERVICEROLE database in the database specified in the connection string.
3. The SQLServer service is running on the server indicated in the connection string.
4. The max pool size is set correctly in the connection string for the server. The current setting is max pool size = 100.