Error: An error occurred while uploading the transaction batch: The Raiser’s Edge cannot connect to the Blackbaud Payment Service when sending a recurring gift payment batch to IP Payments

User receives the error: an error occurred while uploading the transaction batch: The Raiser’s Edge cannot connect to the Blackbaud Payment Service. For the secure storage of new or edited credit card number information, The Raiser’s Edge required a connection to the Blackbaud Payment Service when sending a recurring gift payment batch to IP Payments.

Ensure constituent addresses do not contain double-quotation marks in part of the address

Environment

 7.91.5056, patch 7

Was this article helpful?