Error: Active X Component cannot create object when running a Crystal Report in Blackbaud Hosting Services

When running a Custom Crystal Report in The Raiser's Edge when hosted, some users receive the error: Active X Component cannot create object. This occurs when accessing Custom Reports from the BBNC RE icon instead of the Raiser’s Edge icon.

Article Number: 56663

Products:

Raiser_s_Edge_RE

Use the Raiser’s Edge 7 icon instead of the BBNC RE icon in the Hosting environment to access Custom Reports.

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