When running a Custom Crystal Report in The Raiser's Edge when hosted, some users receive the error: Active X Component cannot create object. This occurs when accessing Custom Reports from the BBNC RE icon instead of the Raiser’s Edge icon.
Article
Number:56663
Products:
Raiser_s_Edge_RE
Use the Raiser’s Edge 7 icon instead of the BBNC RE icon in the Hosting environment to access Custom Reports.