Dashboard is an effective management tool. Similar to standard reports, Dashboard provides a quick and efficient overview of your database in an organized presentation. A dashboard contains panels of summaries, lists, and graphs so you can compare and analyze information. When one user selects the Dashboard page, The Raiser's Edge freezes, and the user must perform a forced shutdown. This happens for one user on all workstations.
Try each of the following steps in order until issue is resolved:
NOTE: In Dashboard, unshare any shared Dashboards that the user has created. If this step is not taken, none of the shared dashboards created by the deleted user can be removed from the 'Select Shared Dashboards' window.)