There are three locations where a default Accounts Receivable account can be defined. The system will first pull from the Accounts Receivable account defined on the Revenue Code. If there is no account defined on the Revenue Code the system will look at the account on the customer record. If there is no account defined on the Revenue Code or the customer record, then the default account defined in Setup will be used for the Accounts Receivable summary account.
You can define the Accounts Receivable account at:
1. SETUP: Maintenance > Setup > Detail tab > Default Accounts > Receivable Account
2. CUSTOMER RECORD: Open > Customers > Open the Customer Record > Customer Info Tab > Receivable Account
3. REVENUE CODE: Maintenance > Revenue Code > Open the Revenue Code > Receivable Account