Error refreshing list. Details: [System.Web.Services.Protocols.SoapException: Server was unable to process request. Blackbaud.RE7Service.ServiceException: Access denied to RE7Service - invalid username or password

When refreshing Email lists in Blackbaud NetCommunity, you receive the following error message:

Error refreshing list. Details: [System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Blackbaud.RE7Service.ServiceException: Access denied to RE7Service - invalid username or password
Be sure you do not have the Blackbaud NetCommunity Service running on multiple servers. This can occur when you migrate services from one server to another. When migrating services, be sure to un install components that are no longer being used.

Environment

 6.10.81, patch 13

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