- In the BBMS web portal, under the Account Management section, select Contact Details
- The Statement Descriptors field shows what is reflected on your donors' credit card statements when they make a credit card donation to your organization and it is processed through the BBMS gateway. To edit this, click on the Edit contact details button in the upper left-hand corner
- Provide a name that is easily identifiable to your donors, and so they can easily recognize that the donation was to your organization. NOTE: There is a maximum of 18 characters, so some abbreviation may be necessary.
- Provide a phone number that will direct any donor questions to someone at your organization that can appropriately field those questions. NOTE: The phone number is limited to 10 numeric characters.
- Click Save.
Where appropriate, such as web pages, giving forms, and receipt emails/mail, add a note about how a credit card transaction from your organization will appear. For example: Your gift to our organization will appear as ORGNAME on your bank/credit card statement.