Error: Method '~' of object '~' failed' navigating to Export

When navigating to Export, the users receive the error: Error in Main Page Load Unable to load this page. Please try accessing the page again. An unexpected error has occurred. Error in Main Page Load 'C:\Program Files (x86)\Blackbaud\The Financial Edge\AXDocs\docExport.vbd'  Error number : 1322  Error description : 'Failed to get Application Version: Method '~' of object '~' failed'
We resolved this issue in version 7.82.104, patch 13. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 7.82.104, patch 11
 7.82.104, patch 13

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