Received column calculating incorrectly for the Fundraising Hierarchy Progress report

From under the Fundraising functional area, the Fundraising Hierarchy Progress report tracks revenue received an committed for a particular Designation Hierarchy. You notice that on the report the amount in the "Received" column is calculated incorrectly.

For example, you enter a pledge of $500 and therefore this increased the total in the "New commitments column." However, when you enter a payment of $250 towards the pledge, the "Received" amount does not increase.
To prevent double-counting of pledges made and installments paid during the same time period, totals in the Received column do not include payments applied toward pledge installments.

Environment

 2.92

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.