The Raiser's Edge hangs when including specific appeals in reports, query, dashboard, and Appeal Summary

When including specific Appeal records in different areas of The Raiser's Edge such as: Appeal Summary, Appeal Summary dashboard, Gift query, or Appeal Performance Analysis report, the program hangs. This occurs for all users, on all machines including the server, and is unique to only the specific appeals.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 


 7.91.5056, patch 12
 7.91.5056, patch 21

Was this article helpful?