Integration requires RE7 Authentication profile in Raiser's Edge:
  1. Log into Raiser's Edge
  2. Click Admin > Security
  3. Double click  user's name
  4. Mark RE7 Authentication under Connection Options (if not marked)
  5. Create Password (update password)
  6. In ResearchPoint update Raiser's Edge credentials
  7. Test Integration Credentials
Contact Support and reference this article.