- Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon.
- Hover over your event and select Website Info.
- Next to Friendly URL, click Release.
- Click Publish This Event Now.
- Next to Friendly URL, click Edit.
- Add your Friendly URL again.
- Return Webinfo Checklist and click Publish This Event Now.
- Check your friendly URL to see if this resolves the problem
If this does not resolve the problem, Chat with Support and reference this article.