1. Open a web browser on a PC desktop and navigate to the Blackbaud TA Citrix website:

https://teamapproach2.blackbaudhosting.com log-in screen should come up

2.  Click the URL that is shown on the bottom of the log-in screen to install the Citrix  11.2 Plug-in. The installation of the Citrix Plug-in takes about 10 seconds to complete and only needs to be done once. If installation dialogue boxes pop up while the Plug-in is installing, the default values shown should be accepted.

3. Enter your Citrix login information in the applicable boxes on the log-in screen. Keep the domain set to the default, tg.dco.net. Click the Log On button.