In The Financial Edge, The Education Edge or Blackbaud Student Information System, complete the following steps:
  1. In Administration, Queue, select New Queue;
  2. On the Queue tab, select Add Item;
  3. On System, select your desired System from the drop down;
  4. On Module, select  "Query" from the drop down;
  5. On Category, select a Category from the drop down;
  6. Next, mark the box beside a Query that is valid and has results;
  7. For "Action", select "Refresh" from the drop down
  8. Select "Add selected Queries to Queue" button
  9. Select "Close" button
  10. Do not make any selections on the Processing tab
  11. Do not make any selections on the Miscellaneous tab
  12. Press "Save and Close"
  13. When prompted to enter a name for the queue, enter "Query Refresh" (as an example).
  14. Right-click on the newly created query refresh queue and select "Schedule"
  15. In the "Run As" field, enter the name of the dedicated Financial Edge user with Supervisor rights that is currently not in use.
  16. In the "Run On" field, enter the name of the computer where the Queue service is installed.
  17. "Queue start time": increase this time 2 minutes ahead of the time showing in the "Current time" field.
  18. Press "Schedule Queue" button

In The Raiser's Edge, complete the following steps:
  1. In Administration, Queue, select New Queue;
  2. On Module, select "Query" from the drop down;
  3. On Category, select  a Category from the drop down;
  4. On Subcategory, select "All formats" from the drop down;
  5. Next, mark the box beside a Query that is valid and has results;
  6. For "Action", select "Refresh" from the drop down
  7. Select "Add to Queue" button
  8. Select "OK" button
  9. Do not make any selections on the Processing tab
  10. Do not make any selections on the Miscellaneous tab
  11. Press "Save and Close"
  12. When prompted to enter a name for the queue, enter "Query Refresh" (as an example).
  13. Right-click on the newly created query refresh queue and select "Schedule Queue"
  14. In the "Run As" field, enter the name of the dedicated Raiser's Edge user with Supervisor rights that is currently not in use.
  15. In the "Run On" field, enter the name of the computer where the Queue service is installed.
  16. "Queue start time": increase this time 2 minutes ahead of the time showing in the "Current time" field.
  17. Press "Schedule Queue" button