Ensure the following criteria:
  • Any images that you are replacing have a news and unique names
  • A JPG or GIF file type is being utilized
Attempt the following troubleshooting steps if the above is followed:
  • Save the image with a photo editing software, then re add the image to the website
  • Save the image using photo editing software and use a Save For Web option
If your image is still not updating, chat with Support and reference this article.