- Go to Tickets > Ticket Scanning Options
- Click Edit
- In the next screen, change the time frames as necessary.
- You can also select how tickets sold through Daily Sales on the day of event are counted. If you select to count tickets as scanned "Once the ticket is sold," this will include the tickets you sold on the day of the event as scanned in the scanned column of the Event Attendance Report. If you select to count tickets scanned "Once the ticket is scanned," you will still need to physically scan the tickets in order for them to appear as scanned.
Connect and collaborate with fellow Blackbaud users.