Error: unhandled exception has occurred in your application. if you click continue, the application will ignore this error and attempt continue- when viewing the connection viewer in the Hosted Environment

Users may encounter the below error message when clicking Yes to view connection viewer when prompted. The prompt to view the Connection Viewer occurs after clicking Tools > Unlock Optional Modules

Error: Unhandled exception has occurred in your application. if you click continue, the application will ignore this error and attempt continue. If you click quit, the application will close immediately. Startup Error: Out of memory Main Startup Step: CBBStartSeq.Startup Start Sequence Step: CheckNumUsersOk.

Article Number: 57953

Products:

Education_Edge_EE
Financial_Edge_FE

When prompted to view the Connection Viewer, click No.

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!