Blackbaud Community
Connect and collaborate with fellow Blackbaud users.
When trying to enter an unlock code, I receive a message saying "Maximum number of users have already logged in. Do you want to see a list of connections?" When I click Yes, I receive an unhandled exception error:
Unhandled exception has occurred in your application. if you click continue, the application will ignore this error and attempt continue. If you click quit, the application will close immediately. Startup Error: Out of memory Main Startup Step: CBBStartSeq.Startup Start Sequence Step: CheckNumUsersOk.
Unhandled exception has occurred in your application. if you click continue, the application will ignore this error and attempt continue. If you click quit, the application will close immediately. Startup Error: Out of memory Main Startup Step: CBBStartSeq.Startup Start Sequence Step: CheckNumUsersOk.
Article Number: 57953
Products:
When prompted to view the list of connections, click No.
Steps to Duplicate
- Click Tools > Unlock Add-on Modules
- Click Yes to the prompt "This action requires elevated privileges. Do you wish to launch the Blackbaud Administration Console?"
- Click Yes to the prompt "Maximum number of users have already logged in. Do you want to see a list of connections?"
- The error displays
