All users will need to reset their own password by clicking the Forgot Password link on the Sign in screen:
- From the login page, Click Forgot Password
- Enter the email address associated with your Altru username
- Follow prompts in email to update password
- If you do not receive an email, check all of the items in I did not receive the blackbaud.com confirmation or reset password email or the NXT invitation email
If you are able to login and just need to change the password used, reference I need to reset my Blackbaud.com password.