There have been several issues reported with Print Manager at 7.60. Some involve errors and others cause Print Manager to close. Hot fix 330356 as below can also be loaded on earlier versions of FundWare if they are having the same issues.
HF330356 has been created to address some of the issues and has appeared to work at multiple clients who installed it. Download the hotfix by clicking on the FundWare 7.60 product on the Downloads page.
Cases were reported as the print spooler crashing.
The error may show in the event viewer as an Application Error and the properties may be similar to: Reporting queued error: faulting application PrintControl.exe, version 126.96.36.199, faulting module gdi32.dll, version 5.2.3790.4396, fault address 0x00030761.
Other issues reported that this hot fix may address:
Error: Print Manager Application encountered a problem and needed to close. Needing to preview reports prior to printing or selecting multiple reports to print at the same time. Selecting only some pages of a report to print.
The full range of issues this hot fix may address is still being examined. As always, diagnostic steps should also be taken as listed on BB711367