When exporting a marketing effort, constituents can be exported with either their primary addressee and salutation, or specific defined name format options. When exporting households, it is possible to build joint name formats based on the two spouse constituent records that make up the household. However, when joint name formats are built, inactive and deceased household members are still included in the names when the names are exported.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.