Server Error: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding when viewing student information in FAWeb

In Faculty Access for the Web, when a teacher clicks on a student's name in their gradebook, the window opens but nothing loads, and after about 30 seconds, it gives a Server Error: Timeout expired page.
This issue is fixed in patch 28 of Faculty Access for the Web. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 FAWeb 7.83.0.27
 FAWeb 7.83.0.28

Was this article helpful?