BBECRM:Error:Mail merge failed. Please verify your installation of Word.

Error occurs when selecting to write a letter from a constituent record and selecting an existing letter template

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.9.1001 patch 41
 2.9.1001, patch 46

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