Degree field is blank in Directory Search Part

"Degree" field is showing as a blank drop-down in a Directory Search Part even though there is data in the table in Blackbaud CRM. It should be appearing as a drop down with multiple selections allowed.
This issue will occur when a BBIS site is set up with a BBEC database but a user has not yet updated the ID mappings. To resolve:
  1. Login to the BBEC environment
  2. Go to Web > Manage Web Transactions
  3. Under "Tasks" on the left-hand side, click Update ID Mapping
  4. Allow the process to complete
  5. Refresh the BBIS page



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