The Raiser’s Edge crashes when exporting Appeals Analysis

When exporting Appeals analysis in Excel format, the Raiser’s Edge crashes.  This happens for some Appeals Analyses and not others.  This may be intermittent.  It may occur on some servers and not others if Hosted.

We are currently evaluating this issue. 
Alternate Solution:

If Hosted: 

This issue is unique to the hosting server you are accessing. Click Chat with Support and reference this article. If you need immediate access while you wait for a support analyst to contact you, log out and log back in to access another server.


 Raiser’s Edge 7.91.5056.25

Was this article helpful?