Error: Windows script host script:\\bbhfs01\mmc$\rp\4030\rp.vbs - when opening ResearchPoint from within hosted The Raiser's Edge

When opening ResearchPoint from within the hosted Raiser's Edge the following error message may be triggered:

Error: Windows script host script:\\bbhfs01\mmc$\rp\4030\rp.vbs

Line:1

Character:1

Error: invalid character

Code: 800a0408

Source: Microsoft vp script compilation error

Click Create a Case in the Additional Assistance box on the right and include this solution ID in the case description. Also include your ResearchPoint, Blackbaud Hosting, and Raiser's Edge login credentials.

Environment

 2.9.1

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