When opening ResearchPoint from within the hosted Raiser's Edge the following error message may be triggered:
Error: Windows script host script:\\bbhfs01\mmc$\rp\4030\rp.vbs
Error: invalid character
Source: Microsoft vp script compilation error
Click Create a Case in the Additional Assistance box on the right and include this solution ID in the case description. Also include your ResearchPoint, Blackbaud Hosting, and Raiser's Edge login credentials.