Error: Payment service error: There is a problem with your CyberSource merchant configuration- when processing payments

When processing credit cards in Daily Sales for the first time or in program event web forms, you may receive this error message. This indicates that information in your merchant account may not be what CyberSource has on file for your organization.

Article Number: 58370

Products:

Blackbaud_Altru

Contact CyberSource

Note: You can find your merchant account information in Revenue, click Blackbaud Payment Service merchant account

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