Set up Online Campus Community integration option is missing in FAWeb

When logged in as a Supervisor user in FAWeb, the Online Campus Community Integration options are not available. 

Article Number: 58504

Products:

  • Faculty_Access_for_the_Web
Please check the following options:
  1. Blackbaud NetCommunity/Online Campus Community needs to be on at least version 6.41
  2. Only a supervisor login for FAWeb will see the setup options
  3. Check that the RE7 web service and the Blackbaud NetCommunity plug-in in The Education Edge are both on 6.41
  4. If you recently updated, the application cache on the FAWeb server needs to cleared before the link will show up
  5. The FAWeb server must be able to ping the pluginservice URL

Environment

 6.41.537, patch 11

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