Please check the following options:
- Blackbaud NetCommunity/Online Campus Community needs to be on at least version 6.41
- Only a supervisor login for FAWeb will see the setup options
- Check that the RE7 web service and the Blackbaud NetCommunity plug-in in The Education Edge are both on 6.41
- If you recently updated, the application cache on the FAWeb server needs to cleared before the link will show up
- The FAWeb server must be able to ping the pluginservice URL