Primary Business Org name changes for a group of constituents when updating Primary Business Org name on one constituent record

When updating the Primary Business Org name field on one constituent record, the Primary Business Org name changes for a group of constituents to the same name.  No other part of the Primary Business information is affected. The Date Last Changed and Last Changed By properties for the Primary Business information are only reflected on the record that is physically changed.  Does not happen for all constituent records in the database.

Article Number: 58584

Products:

  • Raiser_s_Edge_RE

The Relationship records have been linked either manually, or via the Nonconstituent Merge Utility. When the records are merged, updating one will update all of them if they are linked.


Alternate Solution:

1. Delete and re-create the organization relationships that they do not wish to be merged
2. Going forward, do not merge org relationships (say NO to the prompt that indicates that this cannot be undone)

Environment

 7.91.5056, patch 28

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