How to disable confirmation emails for the Volunteer Center

Blackbaud Sphere users can create Volunteer Centers to facilitate and organize the sign-up of volunteers. Sphere generates Volunteer Registration Confirmation, Volunteer Sign-up Confirmation (To Sponsor), Volunteer Sign-up Confirmation (To Volunteer), and Volunteer Submit Time Confirmation messages. Users may want to disable specific confirmation email messages that are sent to volunteers.

Article Number: 58686

Products:

Blackbaud_Sphere

To disable specific confirmation emails:

Go to Control > Administration > Tools > Confirmations Library
From the dropdown menu, select Volunteer Center
Click Edit next to the confirmation message you would like to disable
Unmark the checkbox next to Enable this type in this account
Click OK

NOTE: When these steps are completed, if the Confirmation emails are managed within the Volunteer Center, the option to enable the message will be grayed out.

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